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Woofers who doesn´t show up

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Expired user

We have had problems with woofers who changed plans with short notice or simple didn´t show up. At the same time we have said no to other woofers who wanted to come... Now we are standing there whith lots work but no woofers...
:roll: :cry:
Cecilia på Arvidstorp

rodrigo

Coordinator

What a shame! :oops:

In my opinion it is normal that people change plans sometimes, but it is really a shame that they didn't send a message with the proper time in advance!

Dear Wwoofers ... when a host say "You are welcome" they plan your work and they are waiting for you ... PLEASE let the host know in advance in case you change your plans!

Is that any Wwoofer near Cecilia place that can help her?

Rodrigo

Expired user

I know the feeling, last year was fine. only one cancellation.
but this year we have had several, probably one month altogether of empty space.
Short notice cancellations are very bad, since lots of woofers have been turned down by us. and then suddenly spaces are empty and less wwoofers get to experience sweden...
We do not cancel woofers only because somebody more competent contact us. If we say yes we stick to that. But sometimes I wonder.......

Expired user

I have experienced this also for the first time this year. One couple who didn´t show up. But in my case it could also be because of trouble with the wwoof-site, where I´ve might not got all mails or answers. But...I also have my regular email posted, so...Plans could change quickly, yes...but PLEASE let us hosts know....

Expired user

I think one way to make this problem less if there would be a structure so there would be no spam-requests.

So best would be that wwoofers check clearly out where they want to go and then they send a mail to host and if they do not get any answer within two days first then they can also send another request to another host.

Second it would also be good if both wwoofers and hosts can write down references of host-place and wwoofer. References does not say much but it makes people more carefully so they not will have too many marks like "did not show up - changed plans - went to another host instead".

For myself I now want to have arrival time with train or with air as soon as possible - about one month before a wwoofer will come. And if I do not get it I just say that I must have it - otherwise there can be so that there is no place here.

rodrigo

Coordinator

Hi all,

Now when a WWOOFer login on WWOOF Portugal, they see this message:

*************
We are having an increasing number of complaints about WWOOFers that make agreement to visit but then don't turn up to the Hosts.
We can understand that sometimes you choose to change your plans, but PLEASE send a message to your Host before or as soon as possible after you change your plans! Don't forget that they are waiting for you.
**************

I hope the WWOOFers understand it now.

Rodrigo

centrolusitano2009

Hôte

Hi Hosts and volunteers,

thanks for this message! My medium of time I spend with the planning is up to 1 hour a day... after cancelling, no show or just stay a day or two even more! This is not Couch Surfing... If people send a request and after the information confirm that they come, I can go to 4 volunteers at the same time. After this I have to cancel other people!!! Perhaps this are not volunteers but hackers or so... can someone check? Or is this all about not being polite enough to send a message in a case of ´changing plans´ by people who are more mailing, messaging or internetting than any other generation...

Expired user

I think this is a reoccurring problem.
I think wwoofers want to keep their options open.
Apply to many farms. Keep discussing with many.

I suggest a "late no show button".

Sebastian

Expired user

Aaargh...it happened again. Wwoofers who set date and decide, and when you do the final check to see at what time you should pick them up from the bus station, you get a reply "Sorry, I´ve/we´ve changed our plans in the last minute. But I´ll/we´ll let you know if I/we want to come later...". This starts to really irritating me. This is the third time in one year. For hosts - at least speaking for me - taking wwoofer into the family, requires some planning - both scheduling and food planning and accomodation planning. And it also means sometimes that you say no to somebody else. I think I communicate rather clear in preparence to arriving, but still...Do anyone have any advise? :bang:

Expired user

My suggestion would be star new topic in this forum and post wwoofers names that didn't show up. A host then can check whether requesting wwoofer is on the list or not. If he is on the list - he is not reliable. Maybe it's drastic and rude but it's rude to cancel your arrival last minute as well. What do you think?

rodrigo

Coordinator

I just see one problem ...
Most of the WWOOFers book all the Hosts before leaving home. So on the moment of booking they have no failures on showing :(
Any idea or comment?

Casalinho

Hôte

I think the problem arises when potential volunteers email many hosts, then fail to follow those up when their plans change or only think to when prompted by another email from the host.

It´s easy, as a volunteer, to assume that hosts are sitting there with lots of empty accommodation, waiting for you to come and use it. In reality we have to book those spaces out carefully otherwise we risk overbooking. What that means, when someone then lets us down, is that we have turned away potential volunteers who really wanted to be here, and have projects which will not be completed through lack of help at the right times.

Common good manners dictates that both volunteers and hosts keep in touch!

Casalinho

Hôte

[quote="Saulius"]
My suggestion would be star new topic in this forum and post wwoofers names that didn't show up. A host then can check whether requesting wwoofer is on the list or not. If he is on the list - he is not reliable. Maybe it's drastic and rude but it's rude to cancel your arrival last minute as well. What do you think?
[/quote]

This is exactly why I feel that allowing hosts to leave references for volunteers is the right way to proceed.

Expired user

They must send me a copy of their air-ticket or trainticket which shows when they will arrive.

A couple have send copies with air-ticket to Arlanda. And before that we will have mail-contacts.

Another couple is coming by own car.

We will see how it works out. It looks like we will have full-booked June, July and August. Around 3 wwoofers all the time.

I think one big problem with this site is that wwoofers can register without saying anything about themself.

But the biggest problem is that the wwoofers who write a profile do not need to tell if they are availabel (or fi they just want to look for hosts themeselves) and when they are available.

So many invitations without no use.

Sarah80

Hôte

I would really welcome a rating system for both wwoofers and hosts. This could be a fair solution for both sides. Other volunteer sites have it, and I think it's great - it might assure better behaviour from wwoofers.

Expired user

I thought I'd add my two cents.

Before choosing a host, I read through the forums, and I paid particular attention to this topic. So, I made sure that I carefully read everything about my host, contacted their references, etc, before deciding to email them with a serious inquiry.

After a week of no response, I feel it's time to email more hosts. It is a shame to mass email different hosts, but it is also difficult when your emails are left without response.

There is obviously pressure on both sides of the issue. Just want to point out that wwoofers sometimes need to plan ahead as well.

Expired user

I think it's part of the 'game'. We have only had one wwoofer that didn't come - and with her I had some bad feeling right from the beginning - but i didn't listen to it. Since then I started to use my intuition much more, and I also allow myself to say no to wwoofers just based on my intuition even though we have vacancy.

At the site of helpx you can see if the helper is sending out bulks. That helps. But I also would like the wwoof-sites to allow hosts to write about wwoofers on the wwoofers site. That would for sure encourage wwoofers to be more clear - fast.

Hanne

almarjanito

Hôte

Hi, have experienced our 1st no-showers - no "sorry we can't come now", no response to emails, nothing...maybe there can be a system when this happens via coordinators that can send an automated mail to woofers and perhaps a warning that if woofers do it twice then they are red-carded and membership removed.

I had 7 other enquiries for january to which I said no as I thought I had a positive and definite confirmation...so others missed out too...

rodrigo

Coordinator

Hi Keeley,

I am sorry to hear about this.
When a WWOOFer login he/she always see this message:
"If you don't notify your host at least 10 days before an agreed date that you will fail your visit, you can be banned from WWOOF Portugal"

Please send me an email - rodrigo@wwoof.pt with the name and email of the volunteer.

Wish you better luck with you next WWOOFer,

Rodrigo

shelovesblue

WWOOFer

Hi, I'm new to the site and new in wwoofing, so I might say some stupid and/or naive things ! But, I do have some experience in a related area - renting out rooms to international trainees, short stays (because I like having young people around from all over the world). Concerning the no show, I only consider the deal valid upon receipt of a deposit. In wwoofing, this should of course be less than in renting out rooms, but something like 15€ should be affordable for everyone. To be paid into the national wwoof-organization or to the host? I see logistics problems ok, but with paypal maybe it could be not too difficult? The 15€ deposit on settling the deal (not the request of course) would then be lost in case of a no show and if paid to the organization this money could be used to improve website. This would avoid bulk requests/promises and most wwoofers would maybe think twice. Of course this should not be necessary at all as the wwoofing community ideally should be based on mutual trust, but...
A 'no show' button could be a solution, because a no show is really bad, but generally I don't like the idea of 'marking' hosts/users alike in case of 'cooperation problems'. Such problems can be due to a multitude of reasons, not necessarily because the host or the user is bad. We are dealing with humans...and their perceptions are not always 'objectively correct'. Constructive textual references normally work quite well.
Concerning another thread on empty profiles: in my renting out of the rooms, I normally receive up to 100 requests every time a room is free, some don't send much information. I then send a standard very short mail stating: "pls read carefully the ad again and send very specific info about yourself as we will be living together and therefore need to know each other." Of course I don't bother with those who remain more or less silent on themselves. Not polite on my part, but not polite on their part either, so no bad feelings about that.
Looking forward to be a respectful wwoofer
Annette